Problem of composing and sending email in AOL Desktop Gold?
A lot of AOL users often find themselves unable to compose and send emails through their AOL desktop Gold. And without the ability to send emails the entire desktop becomes quite useless. The reason behind this problem can be because of your browser setting, or irregularity in Wi-Fi connectivity, too much traffic caused by junk files and caches etc. You cannot pinpoint the error to one particular reason. And while many of you might know how to fix this, there are many more out there who don’t have the slightest clue about what to do when such a problem comes about. And this is among one of the many AOL desktop Gold problems that exist. If you want to know more about this, you can go to the AOL customer service website and check out the problems to prepare yourself for any future problems.
When you are faced with this error code there are many solutions you could try to tackle the problem. Mentioned below are some of the effective troubleshooting solutions you could conduct:
Clear some disk space by removing the cache and cookies.
Sometimes accumulation of many cookies and caches can fill up disk space which results in the occurrence of this email problem. So the first solution is to remove all caches and cookies and also your browser history. After you are done, try sending an email. If the problem still remains, continue to solution 2.
Using an alternate/ different browser.
This is a very simple solution that has shown results many times. If you use Internet Explorer to send your emails, try switching it to Chrome or Mozilla.
Try to disable any software that blocks pop-ups.
Sometimes by disabling pop-ups blocking software, you can begin to send and compose AOL emails. It has proven to be effective while handling this matter. If it does not work you can try adding the AOL mail to the exception list. Here’s how you can proceed with that:
- In the pop-up blocker software, click on ‘options’ or ‘settings’.
- Check for the section that holds the list of particular domain names.
- Add the AOL domain to this list and click on ‘ok’ or ‘save’.
Try to disable your firewall.
Just like the case of pop up blocking software, your firewall could be preventing you from composing and sending AOL emails. Try disabling it and check whether you can send you email or not.
Restarting your system.
If your AOL Desktop Gold software still can’t compose and send emails then you need to restart your system. Sometimes the system gets overheated or overburdened with many running programs and software in the background which can lead to certain malfunctions or abnormalities.
These are some of the methods you could try to handle your AOL mail issues in Desktop Gold. If you still are troubled by this problem, you can Contact the AOL customer service team.